cv995 Frequently Asked Questions

To deposit via bKash on cv995, log in to your account, navigate to the Deposit section, and select bKash as your payment method. You will be shown a cv995 merchant number. Open your bKash app, go to Send Money or Payment, enter the merchant number and your deposit amount, then confirm with your bKash PIN. Your cv995 balance is credited instantly once the transaction is confirmed.

bKash deposits on cv995 are credited instantly — typically within 30 seconds of a successful bKash transaction confirmation. If your balance has not updated after five minutes, check that the transaction was completed in your bKash app and contact cv995 live chat with your bKash transaction ID for immediate assistance.

The minimum deposit on cv995 is ৳200 for all supported payment methods including bKash, Nagad, Rocket, and Upay. There is no maximum deposit cap for standard accounts, though high-value deposits above ৳50,000 may require an additional identity verification step in line with our responsible gaming and compliance policies.

The minimum withdrawal amount on cv995 is ৳500. Withdrawals below this threshold will not be processed. There is no maximum single withdrawal limit for fully verified accounts, though very large withdrawals may be processed in batches within the same business day. All withdrawals require a completed KYC verification before the first payout is released.

cv995 processes withdrawal requests to bKash and Nagad within 1 to 4 hours during normal operating hours. The vast majority of withdrawals are completed within 30 minutes. Bank transfer withdrawals to Dutch-Bangla Bank, BRAC Bank, IBBL, or Sonali Bank may take up to one business day. Withdrawals submitted after midnight BST may be processed during the next morning's batch.

cv995 does not charge any platform-side fees on standard deposits or withdrawals. However, your payment provider — bKash, Nagad, Rocket, or your bank — may apply their own standard transaction fees. We recommend checking your payment provider's current fee schedule. cv995 absorbs all merchant-side processing costs so that your deposited amount arrives in full.

Yes. cv995 supports deposits and withdrawals via Nagad, Rocket (Dutch-Bangla Bank), and Upay in addition to bKash. The deposit process is the same across all mobile money providers: select your provider in the Deposit section, send the specified amount to the cv995 merchant number, and your balance is credited instantly. All four providers support the ৳200 minimum deposit.

cv995 offers a welcome bonus to all newly registered players on their first deposit. The current offer and bonus percentage are displayed on the cv995 homepage and promotions page. To claim the welcome bonus, make your first qualifying deposit of at least the stated minimum amount — the bonus is credited to your account automatically. Welcome bonuses are subject to wagering requirements; full terms apply.

Wagering requirements on cv995 specify how many times you must bet the bonus amount before the resulting winnings can be withdrawn. For example, a 30x wagering requirement on a ৳1,000 bonus means you must place a total of ৳30,000 in qualifying bets before cashing out. The specific requirement for each bonus is listed in the promotion's terms. Sports betting and live casino games typically contribute fully toward wagering; some slots may contribute at a reduced rate.

Yes. cv995 periodically offers free spins as part of welcome packages, reload bonuses, and seasonal promotions — for example, during Eid, Pohela Boishakh, or IPL season. Free spins are credited to specific slot titles and expire within the period stated in the promotion terms. Winnings from free spins are subject to the wagering requirement stated in the relevant offer.

cv995 operates a tiered loyalty programme that rewards consistent players with escalating benefits. As you accumulate activity points through real-money wagers, you progress through VIP tiers, unlocking benefits such as higher withdrawal limits, priority support, personal account managers, exclusive reload bonuses, and cashback on net losses. Contact the support team via live chat to enquire about your current tier status and eligibility.